EdTech Subscription Platform Enhancement and Stability Improvements Workflow

The Story

The client engaged our team to enhance their research-access platform, which included Scholar and Insights applications. The engagement focused on improving performance, strengthening subscription workflows, and delivering responsive UI/UX. A dedicated team was deployed to provide full-cycle software development, bug resolution, and QA automation while ensuring scalable and maintainable code standards.

Challenges

• 1. Inefficient subscription and in-app purchase workflows.

• 2. Authentication flow lacking validation mechanisms.

• 3. Limited responsiveness across devices and inconsistent UI design.

• 4. Multiple critical bugs impacting Scholar and Insights applications.

• 5. No automated test coverage to ensure long-term stability.

The Solution

• 1. Implemented subscription and in-app purchase enhancements, supported by R&D on RevenueCat.

• 2. Integrated Slack for automated system notifications.

• 3. Added keyboard shortcuts for efficient audio navigation and playback speed control.

• 4. Applied Tailwind CSS for fully responsive UI/UX improvements.

• 5. Strengthened authentication with phone number validations.

• 6. Fixed bugs across multiple modules to ensure stability.

• 7. Written RSpec test cases and enforced coding standards with Rubocop.

• 8. Utilized Ruby on Rails, PostgreSQL, Stimulus, Sidekiq, AWS, and Heroku for scalable performance.

The Outcome

All improvements were delivered within four months by a dedicated engineering team. The optimized subscription flow reduced user friction and improved conversion rates, while responsive UI/UX upgrades enhanced accessibility across devices. Automated notifications streamlined platform monitoring, and RSpec coverage increased reliability by minimizing future defects. Bug resolutions and code standardization boosted stability, strengthening user trust. Collectively, these enhancements improved platform engagement, supported sustainable subscription growth, and positioned the client for scalability and future product expansion.

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