The Story

To keep up with growing demand, the client sought to upgrade their existing booking platform. The objective was to enhance usability, flexibility, and efficiency while enabling seamless bookings for regular and event-based ferry services, such as high-profile concerts.

The client operates a vessel and ferry booking system in Abu Dhabi, catering to daily commuters, tourists, and event-goers. They required a modernized system to improve user experience, streamline the booking process, and enhance accessibility.

Abhay Mathur

Head of Mobile Development

Challenges

• > Designing an intuitive, mobile-friendly interface with Arabic language support.

• > Enabling event-specific bookings, such as for large concerts.

• > Ensuring a smooth booking experience with minimal clicks and friction.

The Solution

A scalable, interactive platform was built using Angular 18 for the frontend and .NET Core 8 with a microservices architecture for the backend. The system integrated Microsoft SQL Server for reliable data management. The new UI ensured a seamless user experience, optimized performance, and improved accessibility.

The Outcome

The upgraded platform was delivered on time, meeting all client requirements. With an intuitive design and efficient booking flow, user satisfaction increased significantly. Continuous stakeholder feedback ensured the system aligned with user needs, enhancing the overall ferry booking experience.