Offices: Gurgaon, Jaipur, London
Our client, based in Sweden, had an existing SaaS platform specializing in digital performance monitoring, observability, automated root cause analysis, and advanced data management. This platform plays a crucial role in troubleshooting complex technology-related issues and preventing revenue losses for their end customers. They need to have constant troubleshooting on this platform along with adding new features to it.
The challenge was to transform their legacy SaaS platform while addressing performance issues, vulnerabilities, fix bugs, and develop new features for both the frontend and backend alongwith integrating the backend with services provided by other teams . Additionally, the client aims for high value SLAs and requires quick solutions for any issues that occur.
The team efficiently worked on maintaining the platform, making it more secure, and adding features to the tool which make it more user friendly, while following The SCRUM processes strictly. All the deprecated deployment environments were upgraded as well by the team. They delivered with quite frequent releases.
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