The Story

PCMC faced inefficiencies in managing training documentation and approvals due to manual processes, leading to delays, lack of transparency, and workflow bottlenecks. To overcome these challenges, the company developed an automation platform to digitize document generation, establish structured approval workflows, and improve stakeholder communication. The goal was to enhance operational efficiency, reduce manual effort, and create a seamless experience for users.

PCMC is a leadership development firm offering customized coaching programs using its IPE Method. It optimizes leadership transitions, team performance, and communication through a structured System Approach to Training (SAT).

Abhay Mathur

Head of Mobile Development

Challenges

• > Inefficient Document Processing – Slow approvals due to manual handling..

• > Lack of a Centralized System – Difficulty tracking documents across coaching engagements.

• > Scalability & Compliance – Needed a secure system supporting multiple clients.

• > Real-Time Collaboration – Required a platform for simultaneous reviews and approvals.

The Solution

PCMC built a robust digital platform using a modern tech stack—Node.js, React, MongoDB, and AWS. The system automated document generation with predefined templates, streamlined approvals with hierarchical workflows, and integrated role-based access control (RBAC) for secure access. Automated notifications improved communication, while audit logs ensured compliance. The cloud-based deployment provided scalability and seamless integration across teams.

The Outcome

The automation platform led to a 50% reduction in document processing time, significantly improving efficiency and reducing manual effort. Centralized tracking and audit logs enhanced transparency and compliance, ensuring better governance. The cloud-based architecture provided scalability and robust data security, allowing the system to support multiple clients seamlessly. With real-time approval workflows, multiple stakeholders could review, approve, and comment on documents simultaneously, improving collaboration. Additionally, the intuitive UI and automated workflows increased user adoption, making the entire process smoother and more efficient.