The Story

To meet the client's needs, we developed three distinct web applications tailored to their use cases. The first platform enabled customers to manage their HVAC devices seamlessly. The second was designed for service partners and technicians, allowing remote troubleshooting and device management. Lastly, an administration portal was built to provide insights, support tools, and statistics, ensuring efficient customer service and operational oversight.

Our client is a prominent HVAC IoT device manufacturer, uniting similar companies under one platform for seamless device management, service partner support, and administrative oversight through innovative web applications.

Abhay Mathur

Head of Mobile Development

The challenge

• > Building a scalable solution capable of handling 100,000+ IoT devices and users.

• > Minimizing platform latency for real-time updates and swift device data handling.

• > Managing a complex tech stack (.NET Core APIs, Node.js, Microsoft Azure, JavaScript, React, Redux).

• > Refactoring applications to handle high traffic efficiently.

• > Ensuring integration with third-party services like Weather APIs, Google Home, and Amazon Alexa.

The solution

The team adopted a strategic approach, dividing efforts across business domains. One group focused on introducing new features, while another optimized the application's scalability and performance without compromising quality. A dedicated team handled real-time customer issues, ensuring quick resolutions. Cutting-edge Microsoft Azure technologies, such as IoT Hub, Service Bus Queues, Cosmos DB, and Redis Cache, were leveraged for robust backend support, complemented by a resilient microservices architecture.

The outcome

The project revolutionized IoT device management for customers, enhancing user experience and reducing application failures. The scalable and efficient platforms empowered users, technicians, and administrators alike, ensuring smooth operation and integration with third-party services.